Shipping policy

Effective Date: 27th May 2025
London Sneaks Ltd – Reliable Shipping, Every Time

Thank you for shopping with London Sneaks Ltd. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website, www.londonsneaksltd.co.uk (“Website”). By placing an order, you agree to the shipping terms detailed below.

1. Delivery Timeframes

Our standard delivery window is within 10 working days from the date of purchase. While we strive to meet or exceed this timeline, please note that certain external factors—such as courier delays, customs processing, and public holidays—may impact delivery times.

2. Our Commitment

At London Sneaks Ltd, we aim to dispatch orders promptly and deliver within 4 to 7 working days whenever possible. We understand the importance of timely delivery and remain committed to minimizing disruptions throughout the shipping process.

3. Shipping Carriers

We partner with trusted shipping providers to ensure your order reaches you efficiently and securely. Depending on your location and delivery requirements, your order may be shipped via:

• Royal Mail

• Parcelforce

• FedEx

• DHL

The carrier used will be selected based on the fastest and most reliable method available for your area.

4. Tracking Information

Once your order is dispatched, you will receive a confirmation email containing tracking details. This will allow you to monitor the progress of your shipment in real time.

5. Shipping Charges

Shipping costs are calculated based on your location, order weight, and selected shipping method. All applicable charges will be displayed at checkout before you complete your purchase.

6. Address Accuracy

Please ensure that your shipping information is accurate and complete at the time of checkout. London Sneaks Ltd is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete address details.

7. Customs and Duties

For international orders, local customs fees, import duties, and taxes may apply and are the responsibility of the customer. These charges vary by country and are not included in the order total at checkout. Please check with your local customs authority for guidance prior to placing an international order.

8. Delivery Issues

If you experience any issues with your delivery, including delays or missing packages, please contact our Customer Support Team at:

• Email: support@londonsneak.com

We are committed to assisting you and will do our best to resolve any issues as swiftly as possible.

9. Contact Us

For any additional questions or concerns related to shipping, please contact:

London Sneaks Ltd
Email: support@londonsneak.com
Website: www.londonsneaksltd.co.uk

Thank you for choosing London Sneaks Ltd. We value your trust and appreciate your understanding of our shipping practices.

Customer Service Manager
London Sneaks Ltd